Terms and Conditions

Warm Hearts Yoga, Birthlight, and Rainbow Kids Yoga will not be liable for any loss, damage or injury which may occur whilst attending classes. 

The recommendations, ideas and techniques described in these classes cannot be regarded as a substitute for the advice of qualified medical practitioners.

You must inform my teacher of any change in the medical condition of your child or yourself (including early pregnancy) at the start of any session

Your child remains your responsibility at all times during parent and child classes

Data Storage and Privacy:

Personal information collected by Warm Hearts Yoga and our booking system is stored in secure operating environments that are not available to the public. Warm Hearts Yoga will secure your personal information no matter where we process or store your data.

Warm Hearts Yoga takes the security and privacy of our customers seriously. We endeavour to conform with the UK and European Data Protection laws. We do not share any information with third parties nor do we collect or retain any information other than that necessary for us to provide our services to you. Information collected during the application process, will be stored securely. Information collected will be securely destroyed if it is no longer required by Warm Hearts Yoga.  More details can be found in our privacy policy.

Booking:

To book a place in a class you can pay online using a credit or debit card, or in cash in person. This payment keeps your place for you and is non-refundable. Should you be unable to attend you are welcome to join a different class during the term you’ve paid for subject to availability.

Fees and Payment:

The fees are not refundable in any circumstances other than with the written consent of Warm Hearts Yoga

Fees will not be refunded if a student misses a class, unless it is due medical conditions affected directly as a result of activities in a class. Written notification is needed to process this refund.

Terms and conditions of sale:

Warm Hearts Yoga reserves the right to refuse admission to the class.

Respectful behaviour to others in the class is required.

Bookings are made subject to the right to alter the program or teaching staff as a result of circumstances beyond its control.

Please respect the privacy of others in class and do not use photography or videoing.

Please do not use mobile phones during class.

Class fees book your place, and are non-refundable.

Terms and conditions of exchange:

You may exchange your booking for any other Warm Hearts Yoga class, course, workshop or event during the term of booking, subject to availability. All exchanges must be requested via email or in person, and must be of an equivalent cost to the original booking.

Terms and conditions of cancellation:

10 days’ notice is required before the start of a block, if a student wishes to cancel. A non-refundable deposit of 50% of the term fees will be taken if notice is given later than the 10 days’ policy. This can also be deducted if the full payment has already been paid and the rest will be refunded back to the student. If a student cancels during the block, no refund will be given.

If a student wishes to cancel a taster session, they must give 10 days’ notice. The full cost of the taster would be non-refundable if notice is given later than the 10-day policy.

10 days’ notice is required if a student wishes to cancel their space on a holiday class or workshop. If a student wishes to cancel, their payment will be refunded in the form of a voucher so that they can attend a future holiday class or workshop.

In special circumstances the fee can be waivered. This can be waived by discussing in writing with the owner.

Class Cancellation:

Please ensure I have your up to date email, mobile number, and join me on Facebook to receive updates. In certain circumstances, your yoga class may, regrettably, have to be cancelled. This will only happen when all other avenues have been ruled out. Should this happen, I will let you know as soon as possible via email, text message and Facebook (warmheartsyoga).

…due to bad weather or the like

When the schools are closed, yoga classes will be automatically rearranged. Yoga is great for increasing health and wellbeing… but not if it involves a dangerous journey to get there. I will reschedule cancelled classes at another time, which may be on a different day to the original class. If this doesn’t suit you are welcome to join any other class during the term.

…for any other reasons

In the unexpected event of illness etc, I will arrange a substitute teacher at the regular time/place. If this is not possible, the class will be rearranged, or you will be welcome to join any other class during the term. If this is not possible for you please contact me to arrange credit for future classes.

Concession & lower income prices

Available to those in need. Please let me know you would like a reduced rate if you feel you cannot meet the costs of classes but would still like to attend.

From time to time it may be necessary to revise this policy. should this occur the amendment would be posted on our website.