Terms & Conditions

  • Sarah Brannen, Warm Hearts Yoga, and any associated training schools will not be liable for any loss, damage or injury which may occur whilst attending classes.

  • The recommendations, ideas, and techniques described in these classes cannot be regarded as a substitute for the advice of qualified medical practitioners.

  • You are responsible for ensuring that the practices are suitable for your (or your child’s) state of health, any medical conditions, and any injuries you may be working with.

  • Your child remains your responsibility at all times during parent and child classes

  • You must ensure contact details are up to date at all times.

Online Classes:

It is the responsibility of the participant to ensure:

  • There is enough space to participate safely

  • The floor space is clear of hazards

  • The environment is suitable

  • Any props or equipment used are safe

  • Children are supervised at all times

Data Storage and Privacy:

  • Personal information collected by Warm Hearts Yoga and the online booking system is stored in secure operating environments that are not available to the public. Warm Hearts Yoga will secure your personal information no matter where we process or store your data.

  • Warm Hearts Yoga takes the security and privacy of our customers seriously. We endeavour to conform with the UK and European Data Protection laws. We do not share any information with third parties nor do we collect or retain any information other than that necessary for us to provide our services to you. Information collected during the application process, will be stored securely. Information collected will be securely destroyed if it is no longer required by Warm Hearts Yoga. More details can be found in our privacy policy.

Payment:

  • To book a place in a class you must book online and pay in advance. This payment keeps your place for you and is non-refundable.

  • All payment are non refundable and all bookings are non transferable.

  • Memberships are paid in equal monthly instalments, with the cost calculated across the full programme of teaching weeks. This means your monthly payment stays the same throughout the year, including during scheduled breaks when classes pause.

  • All memberships have a minimum term of three months, after this they can be paused (minimum of 1 month) or cancelled by emailing me sarah@warmheartsyoga.co.uk with at least 72 hours notice*

  • Membership payments are taken monthly. New memberships begin on your chosen start date, with payments automatically collected on the same date each month. After your first three months of membership, payments will move to the 1st of each month. This helps to simplify membership administration and ensures all memberships follow the same payment schedule.

  • If you miss your regular class, please make use of my online library of recorded classes or ask about the possibility of a catch up.

  • Warm Hearts Yoga reserves the right to alter the program or teaching staff as a result of circumstances beyond its control, refunds will not be given in such circumstances.

*Please note that once payments have been collected they cannot be refunded.

Class Cancellation by teacher:

  • Please ensure I have your up to date email, mobile number, and join me on Facebook or Instagram to receive updates. In certain circumstances, your yoga class may, regrettably, have to be cancelled. This will only happen when all other avenues have been ruled out. Should this happen, I will let you know as soon as possible via email, text message and Facebook (@warmheartsyoga).

  • In the unexpected event of illness, bad weather, or other special circumstances I will arrange a substitute teacher at the regular time/place or alternatively I will live stream the class online via Zoom. Classes may also be rearranged to a different day or time. If none of these options are possible you will be refunded the cost of the class.

During Classes:

  • Warm Hearts Yoga reserves the right to refuse admission to the class.

  • Respectful behaviour to others in the class is required.

  • Please respect the privacy of others in class and do not use photography or videoing.

  • Please do not use mobile phones during class.

From time to time it may be necessary to revise these policies. should this occur the amendment would be posted on our website.